J

Jan Smith
Review of UW Health

4 years ago

All trust and confidence gone that I could possibl...

All trust and confidence gone that I could possibly receive quality care at this hospital. Over a month has gone by since my initial referral to UW and it's been nothing but "Oh, we didn't get that fax".....TWICE!!!! and having to call my primary care physician so they can then call up to UW to try to find out the reason for the long delay in getting back to me. Then today, when I hadn't heard back from them ONCE AGAIN for over a week since my last contact, I called myself to talk to the Endro surgery department. I was told they could schedule me in 4 months. THAT is after already a month of supposedly un-received faxes and unreturned phone calls. NO THANK YOU UW. Your patient concern totally underwhelms me.

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