I booked the penthouse suite for two nights, one f...

I booked the penthouse suite for two nights, one for the day before my wedding, and then my wedding night. When we got there on our wedding night, the room wasn t cleaned, bed wasn t made up.

Bed was uncomfortable, and it didn t have the penthouse feel. I was frustrated especially with the amount of money spent. I shared my frustrations with the front desk, but seemed to be unheard.

My sisters and I always stay the night together before any of us got married, and this was the first time to stay at the Colcord, and unfortunately this will be the last.