Chris Keller

Review of South End Raquet and Health Cl...

We terminated our family membership to SouthEnd. ...

We terminated our family membership to SouthEnd. My husband i spoke directly to the manager about a male trainer who was making me uncomfortable, giving me a little too much attention. Was told that this trainer is a good guy, he's doing his job, and laughed at me. Basically it was my problem not his trainer's behavior. At no point did the manager give a sincere apology for how i was feeling or say he would talk to the trainer. Did kept saying he wanted me to feel comfortable while at the gym and what a great job he, the manager was doing in building up the Club.