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Kaumudi Prabhakara

4 years ago

I had signed a lease for a property through PPM. B...

I had signed a lease for a property through PPM. But then the property got sold to Fairlawn. I was quite apprehensive about it at first. But as it turned out, the people at Fairlawn were incredibly helpful. The day I moved in, there was dust and cobwebs and dead gnats in the corners. When I informed them, they sent out a cleaning crew and had the apartment clean. There were many other issues with the apartment because it was rather old, like the heater wasn't working, the mailbox wouldn't lock etc. They immediately sent people out to fix it and helped out by giving me room heaters until they were done. At one point there were insects in the apartment, which turned out to be flying ants (!), and they sent the pest control immediately to the apartment - all for free. The only reason I moved out was because they were going to renovate my apartment and didn't extend my lease. They were prompt in returning my deposit. I would definitely recommend them.

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