R

Romy Manderscheid

3 years ago

Wishing I could give 0 stars but unfortunately I c...

Wishing I could give 0 stars but unfortunately I cannot. I purchased a kitten on December 1st, a beautiful, seemingly healthy little boy, Charlie. Charlie was sent to Petsmart from PCAS. Less than a week into having him, he became sick. I contacted the number for PCAS that Petsmart gave me and never received a return call. I take him to the vet to find out he is ridden with parasites, and a severe upper respiratory infection (in which he had one treatment for everything and I was never informed or told he needed further treatment). His documentation showed that he was supposed to remain in the care of PCAS until his final treatment 12/29. After seeing the vet and getting him antibiotics he seemed to be doing better. The parasite ended up latching onto his lower intestine and rectum, causing a rectal prolapse a few days later. After the many vet bills our Charlie suffered through surgeries, shots, and a purely liquid diet through a syringe. He lost his life because PCAS was so careless and didn t want to wait the 28 days to not get the $40. This could have been easily preventable. Shame on this establishment.

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