Brooks Franklin

Review of Pinellas County Animal Service...

We saw a dog on their website. We rushed over to ...

We saw a dog on their website. We rushed over to see him. Staff were super courteous, professional, and friendly. It was our very first time being at that animal shelter. Andrea greeted us, we got to meet the dog we came to see. A volunteer kindly helped us with the meet and greet. The facility was clean and seemed well equipped to help animals find home quickly. We decided to adopt the dog we came to see. The staff wisely suggested that we do foster-to-adopt process. They asked us to bring in our current dogs to do a meet and greet. We did. That went well.
We were sent home with dog food and a crate. My husband and I were very impressed with the efficient manner this place was run. We were grateful to the greeter/receptionist/triage nurse role Andrea played that day. She made the wait outside (COVID precaution) tolerable. She was attentive to all who arrived, she was upbeat, positive, cheerful for hours we were there. I think all the people waiting outside appreciated her positive attitude and how attentive she was to each of our needs (nobody had to worry about being forgotten in line). Office staff (two young ladies, one seemed to be in training) who handled paper work were friendly, courteous, and professional as well. We were just so impressed with the whole experience. Well, there was one worker (office person) who loudly complained that he must take his break ASAP because he is diabetic and can't wait any longer. He was freaking out and embarrassed Andrea who brought us to him. I wasn't offended. I just think he could have handled it with more professionalism. Other than that one guy, every single person we met there were absolute pleasure to work with. We are grateful for the volunteers there. What you do there is priceless. Everything you do there help the animals get adopted faster. Thank you for all you do.
Note- if you plan on adopting a dog, make sure your current pets are up to date on rabies and Pinellas county pet license. They will verify in their system. Tip- If you see an animal you are interested on their website, rush over to meet them ASAP. Don't bother filling out the application on their website. It is a first come first served place. Whoever shows up, meet the dog/cat in person, tell them you want to adopt, and **** GET THE PAPER WITH THAT ANIMALS' INFO (turns out this paper is THE GOLD) get the dog/cat. Get that info paper in your hand ASAP.