They were too busy making my mom throw her purse a...

They were too busy making my mom throw her purse away because it wasn't the size of a wallet, that they never scanned our tickets and never saw her friend walk in and out of the metal detector 5 times while we tried to figure out where to get a clear bag from.

We live 6 hours away, never received any notice of a clear bag policy vs. 5 emails of a electronic ticket only policy (while people still used printed tickets without issue) and were told we should have checked the website and could put the purse back in the car -- WE UBERED FROM THE HOTEL!!!! Not organized at all - offering bag checking and better drink options and have a better organized system at the bar could have made this venue A LOT more money.

My mom had to throw away a purse she's used for concerts for 2 years and we wont be able to get another one. The experience before we event got through the doors was horrible and we will never be back to this location for any event. Would give 0 stars if I could.