Chris

Review of Residential Management Group L...

I have been fortuanate not to deal with RMG; but m...

I have been fortuanate not to deal with RMG; but my experience is that over the last year they have sent and resent, and even resent again (due to their own financial errors) corrections of invoices and billing for a new estate from Miller Homes. Letters arrive late with short notice to pay, and are very demanding And intimidating. There s no internet account system to view bills or know when the next one is. Further RMG sent an email saying it s going paperless; it had loads of caviats that you can be charged if you don t acknowledge, you MUST have a personal mailbox and it reserves the right anytime to make its own exceptions. The administration seems to cost more than the actual property management. When I first got in my property (Dec 2015) they were sending correspondence to my neighbour but with my address. It really is an incompetent company and I agree Hugh McGeever the MD should be investigated; and regulated and I have no doubt he and his staff should be imprisoned for fraud. The costs are so high and the actual maintenance done is very poor. It would be much better to be locally managed by residents or a local/agree solicitor by residential committee vote.