Bobbie Heglie

Review of Birdy Properties

As a homeowner we ve had an excellent experience w...

As a homeowner we ve had an excellent experience with Birdy. This was our first property and we moved overseas. Laura and the maintenance team have been nothing short of exceptional! The day before our tenants moved the AC went out it was a nightmare for them and for us. They stayed on it and saw it through every step of the way until the issue was resolved. We re grateful to be working with such a great team, it gives me confidence that my home is well cared for. I will say had the maintenance team not been so exceptional I would have given them a 4 star simply because the team that actually listed the property/found the tenant/and signed the lease (after inspection and photos) was less than stellar. They didn t communicate unless I reached out and asked them what was going on, they also seemed like they didn t communicate with the other teams because they would tell me they were waiting on something and I d have to inform them it was completed days ago by maintenance/photos/etc. That was honestly my only negative and they still had my property rented quickly. Everything else from my very first experience with Lorena walking me through every step of the way to the incredible maintenance team has been wonderful!