You spend over $20,000 with Kia buying a brand-new...

You spend over $20,000 with Kia buying a brand-new car. I have Lugnut locks. Last year during a tire rotation they stripped out the key for the Lugnuts. They have a master key set they won't take the Lugnuts off with out paying a fee to fix their mistake. Which takes them about 60 seconds to complete. This dealership is pathetic, and even more pathetic is the management staff in-service. Jordan was the service manager and Victor was the serviceman. If you've already made the mistake and bought a Kia, and unfortunately have to service it avoid this place at all cost