Mark S

Review of Wilkes-Barre/Scranton Penguins

Went to see Jake Owen and upon showing up, without...

Went to see Jake Owen and upon showing up, without any email or other form of warning, the arena decided to change my front row upper section seat to a very back row lower section seat. The view was awful. After going and complaining, they decided to change me to a handicap seat which was still not at all what I wanted. So rude and unorganized. After the event I have contacted the arena twice to try and understand why they would do that and get an apology but both my emails were ignored for over a month now. Don t go see anything here. I m the biggest penguins fan and just because they are so awful I don t think I ll go back again. Takes an hour to even enter the arena and 2 more to leave the parking lot.