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Cirie A Mori

4 years ago

This hotel was not bad. But the pool areas were of...

This hotel was not bad. But the pool areas were often crowded and smelly, they obviously didn t do any cleaning around the pools..... however the waterpark was very neatly placed I wouldn t recommend staying in tower B room because it is a very far walk from the main entrance... staff are very rude example:Our key card stopped working several times the first time the front desk was pretty empty but the second and or third time the front desk had over 70 people in line and we were trying to get somewhere urgently but we had to change we went to the second desk but the ladies refused to help and told us we had to wait in the line of 70+ people! another time racism was shown towards my family I am a African-American female and on the way to the waterpark a man that was the patrol was letting all the other Koreans And Caucasians through but as my family walked through he asked us for our key cards and refused is entry until we showed him ...we told the front desk and they did nothing about it !!!!would not recommend staying here rooms were dirty especially bathroom !!!in very small space

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