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1. I booked for bayview room. When I arrived they ...

1. I booked for bayview room. When I arrived they said they didn t have it available til next day. Never got a call to view it.
2. Booked double beds for 4 guests. The room and beds given was for 3.
3. Only had 3 towels which is how I know we were given wrong room.
4. No food credit, parking credit or anything was given for the lack of integrity and professionalism.
5. Pool and beds were full capacity. We Lounged on grass but Caucasian family who came 2 hours later looking for beds were escorted to a non reserved bed with towels by pool manager. Not cool.

Thankfully we were only there to be closer to Newport dunes otherwise would not recommend at all for the inconveniences and disrespect for less than 48hours there.

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