I cancelled my account via MyRegus.com as per the ...

I cancelled my account via MyRegus.com as per the direction of the Tarrytown Regus Center. They gave me a date by which I needed to terminate by and I did. They are now saying it was too late and I was renewed for an entire year. Bad business practices, especially during COVID. Regus as a larger organization may be great but this specific location is not responsive to any e-mails and may be doing so purposefully.