I applied for auto insurance through Insure One an...

I applied for auto insurance through Insure One and somehow got insurance through Traders Insurance. I was mislead by Insure One and when I cancelled my policy as soon as I found out I had not gotten Insure One Insurance but Trader's Insurance I never got my money back. Trader's kept all my money and I only had the insurance for literally 6 days and they told me since I cancelled it was a short term policy and so that $72 will go to fees I owe but could not tell me what fees I paid and how much. Then they couldn't tell me where they have in their policy of what a short policy is. They took all my money and the customer service kept hanging up on me and were very rude when all I was doing was asking questions about my money and how it was spent. I have never had a company hang up on me for asking questions about how my money was spent. You can't go to an actual office to talk to nobody and when you call the number you just get a random person that is literally at their home and not even able to look up your information. When I asked if I could get exactly what my money when to since all they kept telling me was fees they said it would be like 2-3 days. What kind of company doesn't know what you paid for. I just kept hearing fees fees fees. I reported them to the BBB. Next Im going to the Missouri Insurance Board. They can't keep doing this to people.