Called Able Group on the 21/05/2020 to iradcate a ...

Called Able Group on the 21/05/2020 to iradcate a massive bee problem in the side of our property.
Engineer came out amd tried his best to deal with the problem, he informed us that if the bees had not gone at the end of 7 days we where to call back, so they could come and try again free of charge.
At the end of 7 days we still had a big problem, called them the first time to be told that they did not know when he could come back, called a second time the next day to be told they still did not know when he was coming, called a third time later that day to be told they could not contact their engineer, then called a forth time the next day to be told they still could not conatct their engineer, then called the fifth time on Monday 01/06/2020, we were assured that he would be there that day, only to be called later in the day by the engineer to tell is his van was not on the road on mondays, he assured us we would be there the following day.
Waited most of Tuesday for the engineer but by 2:30pm we called Able back to see what was happening to be told that he wasnt coming today but was coming the next day.
By this point we were so sick if being messed about demanded a full refund, at which point they changed there minds and said the engineer would here today (Tuesday)

If you are reading this DO NOT USE THIS COMPANY UNLESS YOU LIKE YOUR TIME AND MONEY WASTED.