Scammin Java

Scammin Java

Yes you heard that right... scammin Java. That is the name that all my friends and I refer this location to. The reason being is that I went to purchase a ticket at one of jammin Java shows which was only supposed to be for one ticket($20 fees included) When I looked at my bank statement I got charged for two different payments of $20 tickets... so a total of $40! I called a majority of times during opening times but no one answered. So then I decided to write the general manager Lana an email explaining my situation... She told that it wasn t an accident and they did that on purpose, apparently if you want to get into a show you have to buy 2 tickets. So when you buy 1 ticket of your knowledge and second charge will happen without you knowing. Lana was nice(that I thought of) and told me she would refund me for both tickets... it has been 3 days now and she still hasn t refunded me the tickets. I emailed her twice and asked when she s going to refund me, but suddenly Lana has been real quite. So then I tried calling the store multiple times again(during opening hours) and no one is answering! Because of this incident, which hasn t only happened to me. A lot of my friends and I refuse to support this business. On top of that I m good friends with a lot of the local bands, and at the moment 3 bands that I am friends with are soon pulling out from their shows due to poor quality business, and I m sure more of them will be soon! Another 2 bands that I am friends with that have played here before have told me if they get contacted to play at this location, they are going to deny the offer. On top of that the food is way too expensive for its quality worth... I would rather eat a Chuck E Cheese pizza or order from Little Caesars that eat at Jammin Java!