Cassie Mouat Review of Montebello on Academy
Montebello on Academy was negligent and irresponsi...
Montebello on Academy was negligent and irresponsible in their care of my 85 year old father who was sent there for rehab.
The day after being admitted, we were informed that two patients at the facility had tested positive for COVID-19. When asked if my Dad had any direct contact with anyone who d had contact with these two patients, I was told that the two physical therapists working with my Dad had also worked with both covid positive patients. I asked if they were both sent home to be quarantined and I was told that they were not.
They told us that they were taking extreme precautions with incoming patients like my father, and he received multiple negative COVID test results while staying at Montebello.
As soon as the insurance company determined that my father no longer needed their care, they became impatient to have him
removed from the facility, despite us agreeing to pay out of pocket (which we did immediately upon receiving a bill).
I moved my father from Montebello to an assisted living facility, which required a negative COVID test prior to the move. Montebello
performed a test and shared the negative results, and shortly afterwards my father was moved out of Montebello. Two days after the
move, Montebello called me and let me know they had received a positive COVID test from my father. For all previous tests, they had
asked me for permission as his Medical Power of Attorney, however for the positive test, I was never informed that they were testing
him.
It's my belief that they suspected something, and tested without discussing with me. They then moved him into an assisted living
facility without sharing their suspicions, and only informed us once they had a positive COVID test.
While in their care, my father contracted COVID-19. I believe that this happened as a direct result of their extreme negligence and serious lack of professional judgment.
My father has since been moved from the assisted living facility into the hospital, who has told us he has a 50% chance of surviving
COVID-19.
I am furious with Montebello, and regret sending my father there for his rehab. Montebello s inability to do the appropriate thing in this circumstance may very well have cost my Father his life.
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