Krista Weiss

Review of The Pros Entertainment

We used the pros for our wedding on August 29th 20...

We used the pros for our wedding on August 29th 2015. A few weeks before the wedding, they replaced one of our photographers with a different one who had a completely different style of photography than the one we had selected. The day of the replacement was rude, unprofessional, and both photographers didn't take pictures of half our venue and guests. The photos were so bad, we had to do a reshoot of at least our couple photos as it was impossible to get the 16 person wedding party back together again without months of planning. Almost 3 months later, and so much stress and anxiety that it made me physically ill, we just got our thank you prints in the mail today (completely blurry, including the "thank you" text) and didn't get our raw video footage until about 2 weeks ago. On top of that, the Web page they use to host the images wouldn't let any of our guests view the photos for over a week (it took them over 2 weeks to post unedited photos in the first place as it was) and it glitches and brings up error messages constantly. I could go on but it would just make you hate them even more. This company and everyone who works there has been unhelpful, rude, and completely terrible to work with. They ruined my memory of my wedding day. For the sake of your sanity, choose someone else.