Brandi Johnson Review of Luke's Locker
One of the worst experiences at a store. I went in...
One of the worst experiences at a store. I went in to find a running shoe and found myself standing there in the middle of the store with no one asking to help me. I had two sales people pass by me and never asked if i ve been helped.
One of the salesman even bypassed me and asked another customer someone if they needed help when they walked in after me. FINALLY, A very nice salesman asked if I ve been helped and of course he noticed me because we were the only 2 non white people in the store even though he was already assisting a customer he asked one of the salesmen, that passed me by me when i first walked in, to help me. He was not very nice and he seemed like he really didn t want to be there to help me. As I noticed the other customers interacting with their sales person, they graciously tied their customers shoes for them when they were trying on the new shoes and brought them several different samples. My sales person made me tie my own shoes and he only brought me three samples. Also, he brought up the prices on several of the shoes and I never even asked him. He wasn t helpful in the questions that I did ask and when I asked if he could order the shoe he was very reluctant to help. I understand that this store is next to SMU and you don t see customers that LOOK like me often! But you still should treat every customer the same no matter what color they are when they walk in the store!
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