lianna fiorino

Review of Bonaventure Resort and Spa

Had the worst experience at this hotel. My first r...

Had the worst experience at this hotel. My first room smelt like mold in building 4 we had to change our room to building 8 witch was still not the cleanest the bathroom was disgusting with dirty towels. We also found Mouse droppings outside our door. There are no comforters on the beds the carpet has huge stains,the pool that was closest to our room was very dirty with some type of bacteria foam growing. The service is absolutely horrendous we asked for towels to siting by the main pool because the chairs they did not look the cleanest and didn t get them until two hours and of course were dirty, we tried opening our umbrella and two bars feel down from the broken umbrella hitting one of my family members in the back of the head no sign saying it s Broken not even pushed to the side it was between to lounge chairs Over all did not have a good stay, staying at Bonaventure spa and resort do not recommend.