Chris L.

Review of Grand Hyatt San Antonio / Hyat...

-Great location on the river walk.

-Great location on the river walk.
-found several hairs + dusty items in our room
-carpet in our room was filthy! My little girl was crawling around and her knees and shoes both were covered in black smudges. I didn't connect the dots until we spilled something and I grabbed a washcloth and wetted it to wipe the spot off and it turned black almost instantly. That really disgusted me.
- wasn't too crazy about the food options inside the hotel. Even the breakfast buffet at Ruth's Chris was extremely repetitive
-parking is a joke. $29 if you self park...$39 to include valet. We tried to do self parking and couldn't find a spot... the valet service was fast considering all things and they were courteous once we got out of our car to talk to them. You can come and go as you please.
-comfy beds and pillows
-room was very small even after we upgraded and we heard a lot of noise from the roads and elevator. (We were right up against the elevator, but 24 floors up and could still here trucks or maybe trains?)