Staff was very friendly. BUT...We arrived at 1:30 ...

Staff was very friendly. BUT...We arrived at 1:30 and were told since we didn t prebook we had to pay and wait until 2 to come in. (I saw nothing about prebooking on website). Not easy to explain to a 3 year old. Upon arrival there was no one hardly even in the zoo and no line. Having to wait until 2 was so dumb bc then we had to enter with a ton of other people. So staggering come in times does nothing to help COVID. We saw like 3 animals. It was pretty disappointing after driving an hour and a half.