I purchased my chair & 1/2 in Iowa and moved to Na...

I purchased my chair & 1/2 in Iowa and moved to Nashville. When the electric mechanism broje I contacted the store and they were wonderful in helping but I did not have all the numbers they needed so I took some pics and contacted Southern Motion directly. Mike emailed me with one question after receiving my complaint and the next thing I get an email for me to watch for UPS to deliver a new mechinism free of charge! Very satisfied!