3 years ago

After spending almost 3 hours in the waiting area ...

After spending almost 3 hours in the waiting area and over an hour in the backroom, I was seen by a doctor for less than 10 minutes for a scratched cornea issue. 3 months later, a bill of $1400+ (hospital) plus $475 (doctor) arrived. After speaking to the billing contractor multiple times, I was told there was absolutely no discount available to me since I had a small insurance discount applied already ($104 discount towards hospital bill). Hospital never sent me an itemized bill and had explicit instruction to the bill handling company not to give any discount to patients. This is unacceptable and unreasonable. I will be writing to SMH and every place I know to complain/appeal this decision of no discount available.

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