Bryan James

Review of Tuffy's Eatery

Went on a Friday night, so understandably, there w...

Went on a Friday night, so understandably, there was about a 30 minute wait to be seated. Upon being seated, we placed our orders from what was a limited menu in comparison to the old restaurant's offerings. Received a basket of fresh rolls, which were delicious, and truthfully, was the best tasting thing we ate during our visit. Asked if they had any honey for the rolls, and were told "sorry, we're out til Monday". Hard to fathom how a restaurant can be "out" of anything when there is a supermarket less than a block away, so management loses a star for that. From the time we placed our orders to the time we actually got our orders was about 45 minutes. I'm sorry, but that is excessive, so management loses another star for that. Sadly, the worst part was the food itself. Got the Chicken Fried Steak, and while the portion size was great, the taste was not. It was obviously overcooked, and attempting to cut it was much the same as trying to cut a radial tire. Minus one more star for that. The staff was very friendly, and we did have what seemed to be a manager ask us if everything was good. We don't return food EVER, so we politely said it was fine, then we paid and left. Management needs to understand though that many people, rather than complaining, simply won't return. I wish the new restaurant success, and I hope they get their kinks worked out and become a solid dining option for my family someday. But for now, I recommend eating elsewhere.