This was by far the absolute worst company to do b...

This was by far the absolute worst company to do buisness with. I have already told my situation to the wound care clinic and they will no longer be referring their patients there.
So my wife ordered compression stockings from this company about a month ago costing a little over $200. They were lost via fed ex an investigation was done and eventually this company sent a comp order to replace the product. Mind you this was over a span of 2-3+ weeks. And we weren t even aware that they were sending a comp order because of the extreme lack of communication on their end. Anyway...Of course because this was something that was needed right away we went ahead and purchased similar stockings elsewhere and when we did receive the comp order my wife called promptly to return and get our money back. First we were told that there was no need to return the order because it had been over 30 days blah blah and she would process the return. After another two weeks of no return, my wife calls back and checks on the status and at that time we are told to return the stockings (again poor communication on their part...why not give us a call and tell us that!?) So because there is no return label in the box they have to provide us with one. So long story short thats when we began to receive the run around and the back and forth about a manager has to approve the label they will call back (that never happened) and we were bounced around to different people and told several times a supervisor would be reaching out and that never happened. Now its to the point where our calls aren t even being answered anymore. We get transferred to the young lady who we delt with in the beginning and she ALWAYS. Lets our calls reach voicemail and never returns them at this point. So of course we were forced to reach out to the BBB about the situation in hope of getting our money returned and this label so that they can have their products back. Well here is where things get interesting. Do you know the company responded to the BBB claim and BOLD FACE LIED!!!!! And said that they processed a refund weeks ago and they have yet to receive their product back. I was absolutely stunned that they would outright lie! We have yet to receive any refund (documents to prove) we also have the dates times and extensions of everyone we spoke through as well as the numerous times a supervisor was supposed to contact us back regarding this situation and lastly not once was a return label ever given to us because we said on several occasions we don t want this product, we would like to return it and get our money back. This isn t over and we won t stop until we get our money back but I want to let whomever I can know that this place isn t worth the headache. I can give you several places that can provide you with more affordable supplies with same/better quality and without the unprofessionalism this place has!