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Nick Woolway

3 years ago

Signed up for 12 months. After all 12 payments mad...

Signed up for 12 months. After all 12 payments made I tried to cancel on the website. This funct was the only thing on website that did not load tried opening the link in a new tab but nothing. So cancelled direct debit. Recieved a text saying account in arrears need to pay another 35 quid to cancel. Paid this still can't cancel. Emailed head office no response emailed and called the local Paignton branch and the manager is never there to speak all I want to do is cancel an apparent rolling direct debit which I was not made aware of when signing up as i only signed up for 12 months. I want to be able to speak to someone

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