rudy austin Review of Lexus Of Concord
Lexus of concord finance department is very disho...
Lexus of concord finance department is very dishonest. I agreed to a 36 month lease on my new 2016 RX 350. Two days after the purchase I got a call saying I needed to come back into the dealership and sign a new contract because of incorrect DMV fees for the county I live in. I was told everything would remain the same as the previous contract, so I signed. Two months later I noticed on my credit report the finance department switch the contract to a 48 month lease. I went into the dealership to speak with the finance department about this issue, and I was told that I signed the contract and it was nothing they could do about it, and I was also told that I should be happy because I qualified for the lowest interest rate that Lexus offer. I specifically told the salesman that my deciding factors would be a low interest rate as well as a 36 month lease that was advertised for qualifying customers. I will never recommend anyone or have my car serviced at Lexus of Concord.
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