Stephen Clark

Review of Hendrick BMW

Today, April 2, 2016, Hilee was helping us when we...

Today, April 2, 2016, Hilee was helping us when we were trying to buy a used BMW 535i but we could not see eye to eye on the price. When we decided to leave, him and the manager held our keys hostage and would not let us leave. They said the appraiser had them and that I needed to speak with the manager. I didn't agree and had to physically search for my key to my car so that my wife and I could leave.