I m helping a small property management company ca...

I m helping a small property management company called Birds Nest Properties, and I'm always reassured when I see that a building is managed by Tribe and their Bazinga software. David Locke and the Tribe team is generally fast to respond, and sometimes help at off-hours. (Much faster compared to other stratas).

I recall seeing Bazinga being used by some stratas when I first started, and then I believe Tribe formed out of Bazinga (in 2017 according to articles). I'm not sure if they changed the software at that time, but I did notice that the platform had a good user-interface. What really got me animated though was when I saw forum posts from residents on the web community. I think this is a great way to solve common issues, and meet some of your neighbours, and why not - you see these people all the time.

For example, I was dealing with a property at 630 East Broadway (EPS5569 - Midtown Modern), and I was perusing the resident posts. Some people were wondering why they were not able to get enough hot water. One person found out that you had to remove a metal anti-scalding insert to access the plastic dial. Since some of the units are studios, residents were discussing ideas, quotes, and alternatives for dividing the room.

The Bazinga website has a lot of resources that I was able to read up on. Under My Home, there are Details, Assets, and Documents. Details has things like your floor plan. Assets has model numbers for all the appliances, and accompanying PDF user manuals. Documents Contains more technical information such as plumbing and fixture dimensions.

I was assisting a tenant in moving to a new building, and I felt that I had a decent chunk of introductory information. There was a web notice that cautioned to not drill holes in walk-in-closets because of water lines, and I was ready to pass this information to the tenant, but when we met, she already knew this! Tenants get their own log-in for Bazinga. She might've knew more than me at that point.

Tools like Bazinga can render my job obsolete, but as a pro-technology advocate, this is completely the right direction for the industry. Increased communication and accessible information is always a good thing.

(Minor feedback requests include:
- Endless scrolling like in Google Reviews, instead of constantly hitting the View more posts button.
- Expand all button like in GMail Conversation mode, instead of repeatedly hitting View all replies .
- Seeking to put even more information under My Home , such as paint codes, specific part numbers, or installer contacts. e.g. trying to fix a kitchen drawer at 2411 Heather Street that is managed by Tribe, but a handyperson was unfamiliar with the parts.
- Encouraging the finding of more responsive web-based documents for My Home instead of static documents like PDFs
- 3D floorplans in Details section in addition to 2D - Matterport? User-submitted pictures?)

Cheers,