The lifts are faulty. The receptionist has to go t...

The lifts are faulty. The receptionist has to go to the floor where the elevator is stuck & unlock it. Quite frustrating waiting for a lift that is not moving. Staff appear to be frustrated by the situation. When you thank him for fixing it, he just storms off.
Rooms are very small. The bathrooms are very small too but appear to have been recently renovated. Close to shops, metro & restaurants.