Inability to work. After two weeks of membership (...

Inability to work. After two weeks of membership (previously family insured), I fell ill and had to go to the doctor. However, the new insurance card was not sent to me. After telephone demand, the lady wanted to make unfriendly to me clear that I would never have registered. However, I had the confirmation letter, as well as the letter to the request for the purpose of image, which I had sent directly. It turned out that I existed twice. I should call the doctor's fax number and they would fax this a letter about my insurance. Are you kidding me? Are you serious when you say that. Did not do that. Then had to phone the insurance company on the spot to be treated. 2 days later the call, if I am currently happy with the membership. I asked first if the question was serious. The lady had no idea what had happened. I would say, things are going awry Especially internally. As soon as I have fulfilled the mandatory months, I change to a more competent health insurance company and especially one that also pays for the cleaning of the teeth. Stay away from the TK! To meet zero. No compensation. I have now the trouble and must present the card at my expense, as soon as I receive it, to my doctor.