T G

Review of Crest Cadillac

I purchased a used Mercedes in January 2017. Servi...

I purchased a used Mercedes in January 2017. Service since the sale has been horrible. They sold me a car that cannot be titled. I am on my second set, of now expired temporary tags. At this point, I just want my money back and return the car. I am very tired of constantly calling for temporary tags, with out getting any of my calls returned and now driving my car illegally as I don't have a choice at this point because it is my daily driver. I am extremely disappointed in the lack of concern they show. I also bought an extended warranty and it is starting to have sporadic A/C issues, so I called the service department to schedule an appointment and they said I need to take it to the Mercedes dealership to deal with. . Obviously they treat their new car buyers far better than their used car buyers. Beware of buying a used vehicle for them! What is the point of an extended warranty if they don't honor it?