Trying to resolve issues with management is a nigh...

Trying to resolve issues with management is a nightmare. Luis Buitron (Realtor / Property Manager) is by far the worst property manager I've delt with in my life. Discussing anything with him directly always ends up in a war like conversation. His customer service skills deserve 0 stars! He prides himself on the ability to contact you as he pleases but you dare not contact him directly, even after you have tried to take care of your concerns/issues through the proper channels. He will take the truth and twist it into a lie so fast your head will spin.

Upon moving into the property the grass had not been cut or weeded properly, as well as the flower bed looked horrible. I was told Luis instructed only the yard be trimmed. Everyone knows since the previous tenant did not take care of the yard, they are usually charged. Then management should have the yard serviced fully and properly because I guarantee when I move out they expect that from me or I will be charged!

I've attempted to make contact with his supervisor to discuss these concerns...I'm still waiting on a return phone call.

On a better note, the front desk staff is very polite and helpful. Thank God!