I got robbed out of 150 dollars, which I could und...

I got robbed out of 150 dollars, which I could understand if I had gone to the casino because that's what happens at casinos. The problem is that it was the hotel that did it. The booking website I used even refunded me their $30 commission and the hotel refused to refund the money they charged for a room I didn't even see. That's even after the management talked with me and the booking agent