!!DO NOT BUY THIS WARRANTY!!

!!DO NOT BUY THIS WARRANTY!!

Wish I had done the research on this "warranty" company before I agreed to this nightmare. I have been having the exact same issues as all the other reviews, ridiculous wait times on hold, told repairs are approved then the shop calls and they are told its not approved. Promised a rental for 5 days, then told I was denied, called back and given a corporate Enterprise contract number that was invalid due to unpaid contracts, called back and told now my rental is reimbursement only at $35 dollars a day and I have to work that out at the impossible rate. Even more concerning is the dealership doing the repairs tells me First Extended may approve the repair, but typically takes weeks to make payment and my truck is held hostage until payment is made. All I want is for you to do the job I pay you for, JUST DO YOUR JOB! Stop trying to run out the clock on my patience and hope I'll go away!