Maureen Emeric

Review of REACH & Asheville Veterinary S...

On Thu 11/21 my 15 yr old sweet girl began her dyi...

On Thu 11/21 my 15 yr old sweet girl began her dying process, I called my regular Vet office, but got their answering machine stating they were closed on a day and time they should have been open...I called twice.

I was familiar with the poor reviews of Reach and was reluctant to bring her there. I have been a client in the past and yes, my first encounter with them for a medical emergency at 3 am with a hemorrhaging canine was about money and I was definitely upset at the process while my dog continued to rectally bleed. That was 13 yrs ago and my dog survived and the bill was nearly a grand. Had several more encounters for various issues including a specialty surgery that was only performed by a Vet at this hospital...expensive, but it brought relief and a few more good years to a rescue with multiple health issues.

As for yesterday, I brought my sweetheart in with trepidation and was met with nothing but kindness, understanding, quick attention and incredible compassion. I don't remember the name of the woman at the front desk, but thank you for your amazing compassion and calming presence, I am deeply appreciative. The Vet tech who spent time with me in the private room waiting for my pup to begin her ending....your time, kind words and patience meant the world to me; and to Dr Farikas? who eased my pup to her end, thank you for your kindness and sweet demeanor. I've been through this process 7 times over the years, and though I'm older, wiser, and believed I was ready for Ella's end...it hit me with a crushing sense of grief anyway. I wanted Reach to know how thankful and grateful I am for their care during our process of parting.