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Naren P.

4 years ago

I need to make some account admin changes. For fo...

I need to make some account admin changes. For four days in last 8 business days, I held the phone, each time for more than one hour each. All I get is that now-repulsive recorded message "Thank You for you call; we are working ...." , without anyone coming to line. For such a big bank to give this type of service should be a crime! It is also very difficult for some customers, especially seniors, to unhook from them and go elsewhere at this stage. Sad!!

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