Hanna Arslan

Review of Media markt arena

I ordered a refrigerator a month ago that should h...

I ordered a refrigerator a month ago that should have been delivered to me three times. The first time it did not fit through the stairwell, whereas I had indicated in advance that it was very narrow. "It will be okay" they said in the store. At the second attempt there was damage to the fridge. The third time the order is canceled by the Media Markt after a whole day of waiting (without reason). After several calls I still have no answer to how it is and when I get my fridge. In addition, the customer service department filled in a form with my questions, whereby I would receive an answer 'after 48 hours'. I have not heard of that anymore. Three days off and several phone calls and I still have no idea where my (already paid) fridge stays!