Robert Anderson

Review of Tuscaloosa Chevrolet Inc

Poor communication while getting my 2016 Corvette ...

Poor communication while getting my 2016 Corvette serviced. I noticed when I got it home my floormat was black from oil/grease and the front left fender has oil all over it from them spilling it. When dropping the car off, I told them the car had hesitation when going in and out of V4 mode. They said nothing was wrong with it, however they never left the parking lot. The issue was not intermittent and did it EVERY DRIVE just like it told my service advisor. GM actually had a tech bulletin out that required a transmission flush. But I had to keep telling them to just drive the car.
So when I reported the oil all over the car, she just didn't really seem to care. She told me to bring it back to her, which is not convenient nor is my trust level way up there with them. It seems like a couple bad apples can ruin everything the dealership works for.