The worst dining experience I've had, period. The ...

The worst dining experience I've had, period. The waiters were rude, pretended not to understand English (luckily we are both bilingual), slow, and we repeatedly had to ask for simple things like butter. My partner order a rum and coke, they brought him only rum, and only half an hour later did we get the coke (in a bottle, charged separately on top of the 12 for a simple rum). Our appetizers arrived cold, an hour after we had sat down. I had to send my Filet Mignon back twice because it was so grey that I wasn't even sure it was the right kind of meat (I asked for blue, and was told that it only came pink in the middle). The chef refused to cook it any less - the only possible reason for that is because the meat is poor quality/old and it isn't safe to serve it unless it's thoroughly cooked through. When a wine bottle broke on the floor, they picked up the big pieces and left the rest of the broken glass on the floor, even when we pointed it out. I've worked in the service industry before, I am always sympathetic in most bad eating experiences - but in this case the service was bad, the food was bad, and the prices were outrageous (we found out when we got the bill that tap water on the table cost us almost seven euro, twelve euro for an ounce of generic rum, and then five euros for the coke).