My wife came to this ER three times in September. ...

My wife came to this ER three times in September. The first visit early in the month was for an emotional comment she made to a doctor's office out of frustration with her CPAP. Several weeks later she was experiencing severe shortness of breath. She was at a doctor's office for this problem when it became so severe, they recommended she go to the ER. We took her to the nearest ER, this one. The ER made sure there were no major problems but failed to check for allergy issues. They sent her home with a Xanax prescription even though we complained that the problem had not been solved. (They had looked at her history at this ER earlier in the month and made their diagnosis based on that visit.) My wife struggled with shortness of breath throughout the weekend and when it became bad two days later , we went back to this ER (our mistake). They did testing to make sure nothing major was a problem. She received Benadryl for a CT scan that eased her breathing problem but they did not seem to notice this. A friend who is a PA suggested this could be allergies and we asked the doctor to try an inhaler or some other treatment for allergies. He refused saying she did not need that and then referred her to Green Oaks Psychiatric Hospital for dealing with the shortness of breath. We objected to this treatment recommendation but no one listened. We went home, tried an inhaler that was out of date and that solved the problem! We got a call the next day asking about the visits and I told them what had happened but nothing was done. When we got the bill for over $1,000 out of pocket for the two visits, I asked for a review of the quality of care. They refused to reduce our bill. Others have told us this ER is not very good. Find somewhere else to go if you need an ER. (Notice that there are far more 1 star reviews than any other number of stars reviews.) The staff treated us very well. The doctors were incompetent.