I called 902 today because I am missing a fascicle...

I called 902 today because I am missing a fascicle from the Ibertren collection, and after insisting a lot because the stubborn girl that this collection was not theirs. And after giving my personal data to corroborate it, he tells me that there is nothing to do. That the collection is already closed and liquidated. Thank you very much and I will keep it in mind in the future.