Apalling service. Waiting for a simple repair, too...

Apalling service. Waiting for a simple repair, took the day off work and no one turned up or received any contact whatsoever. When I called haringey the woman on the phone says they will just contact me ifthey have decided to re-schedule the job. What a terrible service, no empathy or care about what they are doing. Not only that but I've been waiting for almost a month for this appointment and they are absolutely useless.