Jerome Robins

Review of West Jefferson Chevrolet

For those that are viewing this dealership's cars ...

For those that are viewing this dealership's cars on Cargurus and other online search engines beware of the unethical and "shady" services offered; particularly by salesmen John Roten and General Manager Brian Minton. I purchased a vehicle through Cargurus in which John was my salesmen. I was told from John the car was in great shape, no issues that the carfax showed ... I received my car via transport to find out that the leather dash is coming a part. Realizing that I should bear a cost in this matter, asking Brian Minton to split the cost for repair ($250 each) only to be denied, but offered a $500 credit towards my next purchase. I live 917 miles away. What is the likely-hood of me purchasing another vehicle through your dealership is slim to none, why would I do that if you cannot stand behind such a small issue such as this. The point of the matter is, Salesman, John Roten knew there was an issue with the dash, but never made mention of it. I would have paid to have it repaired/negotiated if it had become a "deal breaker". I operated above board in every capacity possible for the deal (which is after the fact) to come to this. General Manager Brian Minton allowed this through his salesman stating "he never layed eyes on the car"! How so if you are the GM ... True learning Lesson that a person's word, gentleman's agreement, integrity is all out the door when it comes to these two men and apparently this dealership.