Matt S

Review of Secondwind Water Systems, Inc.

After 14 years of living in my home with multiple ...

After 14 years of living in my home with multiple Kenmore water softeners, we decided to invest in a Secondwind water system, Kinetico Premier Series. We contacted Secondwind and R.J. came by to test our water and review our options. There was no charge for the water test and I learned more about my water in 5 minutes than I did in over 14 years. Over the next several days, we discussed several options with R.J. and our concerns about water pressure, quality and cost. R.J. was very responsive and informative.

I also heard great things about the Secondwind products and their customer service from my co-workers so it was an easy decision to move forward. The installation was flawless and we also decided to get the drinking water station in addition to the water softener. Later that night after the installation, I drank the water from my well for the first time in 14 years!

A few days later, R.J. came back to test the water and review the system. He instructed us on how to change the filter and add salt as needed. The installer also reviewed these items with us so hopefully we get it right.

I m very happy with the quality and support that we have received from Secondwind in such a short period of time. I highly recommend Secondwind and their products. I m glad that I listened to my co-workers.