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Bob Fredericks

3 years ago

I want to say that our overall experience at Tom K...

I want to say that our overall experience at Tom Kadlec Honda was positive from start to finish. We were looking for a safe and reliable car for our son. I contacted the dealership via the phone and was directed to Russ Dahlke. He gave me the details on the car we were interested in and my son and I came down from the cities for a test drive. Russ was personable, knowledgeable and was happy to take the time to show us the features of the car and make us feel like it would be a good car for a young driver. After we purchased the car, we had a problem with one of the tires. Between Russ and Ryan Dowd, the Used Car Manager, they made sure the problem was addressed without us having to come back down to Rochester. Overall, we are very satisfied with the service we received from Russ and Ryan and Tom Kadlec s commitment to its customers.

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