justin pemberton

Review of Anytime Fitness UK

I've had a issue with anytime fitness sutton in as...

I've had a issue with anytime fitness sutton in ashfield during the covid-19. I had to cancel my direct debt because lack of funds. But I contacted the gym to inform them of this and I asked them to freeze my account and they said it is frozen. And now they have text me telling me they can not freeze my account because the direct debit is not active. During this hard time in the world surely they should be understanding?. I also asked them to cancel my membership because I'm not receiving the service I signed up for because the gym is closed and they just keep asking me for money and to set up a direct debt they dont care or have and understand about this current situation we are all in. this is sickening that a company can act like this I want to end my membership but I can not what sort of gym is this ? I fear I will have to take legal action about this because they are totally out of order.