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Sandi Kay

4 years ago

Do NOT recommend! The engine noise was reported a ...

Do NOT recommend! The engine noise was reported a couple of months ago and was told they didn t hear it. It worsened and was really loud. Took it by on Wednesday and was told they didn t have anyone that could diagnose the issue to bring it back Friday and they would have me in a rental car by noon, if under warranty. I dropped the car on Thursday night to speed up the process and they still didn t have an answer by noon Friday. We had to keep calling asking them to check it so we could get transportation. Then, was told even though it was warranty we could only have a rental for 10 days and we should get the car over the weekend because they had to order the parts. That s ridiculous! Also, I m still not sure it s repaired correctly as it s now misfiring but can t get it back to get it rechecked.

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